Support For Your Hearivo QV2 Hearing Aids
If you're having issues with your new (or old) Hearivo QV2 hearing aids, this is the place to find help. Just review the support materials below to quickly get your issue resolved.
Hearivo QV2 Hearing Aids FAQs
Have questions about your new Hearivo hearing aids? Below are some common questions and answers about our products.
Sorry, but the QV2 hearing aids are not Bluetooth enabled.
When you wear your new hearing aids for the first time certain sounds will be much louder than other sounds. For example, the sound of your own voice, high-pitched sounds like wrinkling of paper, or setting a metallic item on a counter top.
Please be patient as this is normal. You brain is learning how to process and prioritize these sounds. This process may take several days.
We recommend wearing your new hearing aids for just 30 minutes a day and then gradually increase the wearing time each day. This will give your brain time to process the new sounds.
Learn more about what to expect with your Hearivo Vio1 and Hearivo Vio2 hearing aids.
First thing to check is if your hearing aids are fully charged. If they are not charged they will not turn on.
Learn more about how to charge your Hearivo Vio 1, or Hearivo Vio 2 hearing aids.
It is normal for your hearing aids to make a screeching sound if the hearing aids are turned on while you're trying to insert them, or remove them from your ears.
To avoid screeching sounds, it's best if you put the hearing aids into your ears first, then turn them on.
If they are still screeching when they are in your ears, then you may need to select a different size earbud. You hearing aids some with several different sizes.
Learn more about wearing and adjusting your Hearivo Vio1 and Hearivo Vio2 hearing aids.
The silicone earbuds on your hearings are removable and can be easily fitted with smaller or larger earbuds. Several sized earbuds are included with your hearing aids.
Learn more about wearing and adjusting your Hearivo Vio1 and Hearivo Vio2 hearing aids.