Clean Your Ears Before Wearing
Please use a cotton swab to clean your ear canal before trying on the hearing aid.
If there is too much wax build-up in your ear, it will block the sound and may force the hearing aid not to work properly.
1. Choose Your Earbuds
Choose earbuds that best fit your ear canal size. There are several sizes included with your hearing aids. Your hearing aids come fitted with "normal" sized earbuds that can easily be changed.
2. Place Chosen Earbuds on Hearing Aids
Install the selected earbuds on the end of the hearing aid by pushing the open end onto the tip of the hearing aid.Â
3. Insert Hearing Aids Into Ears
Take the hearing aids out of the case and insert them into your ear canal. Be sure the microphone outlet is towards the back of the ear.
4. Hearing Aids Will Automatically Turn On
Once the hearing aids are out of the charging case for 10 seconds they will automatically turn on.
If they do not automatically turn on, be sure to confirm that the hearing aids are fully charged.
5. Adjust the Volume
Hearing Aid Mode
When in hearing aid mode (not Bluetooth mode), double-tap the touch area to activate the volume control. Then tap 1-5 times to increase the volume. This can be done for each hearing aid.
Triple-tap the touch area 1-3 times to select from the 3 different pre-programmed sound modes (indoors, outdoors, and public places).
Bluetooth Mode
When in Bluetooth mode (see information below), download the "Z-hearing" app (available on Apple App Store and Google Play) and control the volume using the app.Â
6. Turn the Hearing Aids Off
After each use, place the hearing aids back into the charging case.
They will automatically turn off after 10 seconds.